Customer Service Support Specialist

St Charles, MO

Full Time

Entry Level

Senior Health Solutions is looking for a Customer Service Support Specialist. We are an inbound call center focusing on the senior life and health insurance market. We are looking for someone who is tech-savvy who can attach audio files to specific client records in our CRM System. This is essential for quality assurance, compliance monitoring, and improving customer service.

Qualifications and Skills:

Good computer and keyboarding skills
Highly organized
Strong attention to detail
Ability to multitask
Excellent problem-solving skills

Preferred Skills:

Previous positions using computer knowledge and abilities
Previous positions working with recordings a plus
Must be able to work independently or with a team
Quick learner
Bilingual English/Spanish a plus

Office hours are daytime hours Monday through Friday, full-time. Starting pay is $18.00 per hour.

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Customer Service Support Specialist

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